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Insider Tips

URGENT REMINDER … Property Owners on the Gold Coast & Scenic Rim

February 15, 2023 in Insider Tips, Latest News

Just a quick note to remind you TODAY IS THE FINAL DAY to receive the discount for your Council Rates Bill if you own a property on the Gold Coast or Scenic Rim.

Don’t miss out and be forced to pay more than you need to.

Have a great day ūüėä  

Reminder for Gold Coast & Scenic Rim Home Owners …

August 25, 2022 in Insider Tips, Latest News

TODAY is the FINAL DAY to receive the discount for your Property Rates Bill.

Why pay the Council more than you need to ???

RBA Increases Rates 0.25%

May 3, 2022 in Insider Tips, Latest News, Rate Rises

The Reserve Bank Board has increased the Official Cash Rate by 0.25%.

This marks the first rate increase by the RBA since November 2010 and was widely anticipated within the finance industry.

The speed to which the Australian economy is bouncing back following the cessation of COVID lockdowns and restrictions, combined with higher fuel prices incurred due to the war in Ukraine, have resulted in higher than expected inflation figures which has forced the RBA to act.

The ‚ÄúBig Question‚ÄĚ is ‚Ķ

Will your bank pass on the 0.25% rate increase or take the opportunity to increase their profit margins with higher rate increases ???

If you are not happy with your bank’s response please do not hesitate to contact our Mortgage Specialists to discuss your options.

5 steps to help you avoid a negative credit score when asking for financial assistance . . .

April 7, 2020 in Insider Tips, Latest News
  1. Talk to your bank BEFORE you miss a loan repayments or fall in arrears
  2. Request financial assistance under the bank‚Äôs ‚ÄúCOVID-19 Financial Assistance‚ÄĚ (i.e. NOT the banks standard ‚ÄúHardship Request‚ÄĚ)
  3. Remain within the terms of the arrangements you make with your bank
  4. Keep talking to your bank even if you require additional assistance
  5. Talk with your Mortgage Specialist as we can help guide you through the challenges and confusion

Want to “Get off” your Fixed Rate ?

March 25, 2020 in Insider Tips, Latest News

Many borrowers are currently¬†asking whether it is worth their while to ‚Äúget off‚ÄĚ their fixed rate and switch to the record low interest rates currently being offered by banks.

If you are considering a similar change to your Home Loan or Investment Property Loan please note there are several key points relating to “Fixed Rate Break Costs” you need to be aware of prior to making your decision to ensure that any change to your Home Loan or Investment Property Loan will be financially beneficial for you.

  1. The bank will charge a fixed rate break fee + an administration fee
  2. This fixed rate break fee is not a flat fee and can change on a daily basis
  3. The fixed rate break fee can be nominal or significant subject to your current interest rate and the remaining fixed rate term
  4. Banks will only quote the fixed rate break fee directly to the borrower

Q: Do I need to know the fixed rate break fee prior to breaking my fixed rate ?

A: Yes … This fee can be significant and the costs may exceed the potential savings you are hoping to achieve.

Q: How can I obtain my Fixed Rate Break Fee ?

A: Contact your bank via the telephone number which appears on your loan statement. (Note: Banks are reluctant to provide this information via email or internet banking)

As you can imagine the banks are currently experiencing high volumes of telephone calls which is resulting in extended delays in telephone queues, so I recommend you have something else to read or do whilst you are waiting for the bank to answer your call.

If you have any questions or concerns relating to your Home Loan, Investment Property Loan or Business Loan please feel free to call or email as you are a valued client of DPF Mortgage Specialists and our team is keen to help.

Once you obtain the Fixed Rate Break Cost simply email this information to and I will complete the ‚ÄúFinancial Benefit vs Cost‚ÄĚ calculations and contact you to discuss your options.

Banks offer COVID-19 Financial Assistance Packages

March 23, 2020 in Insider Tips, Latest News

The banks are offering Financial Assistance Packages to customers who are suffering financial hardship as a result of the COVID-19 (coronavirus) pandemic.

These assistance packages vary from bank to bank and can include:

‚ÄĘ Home Loan & Business Loan Repayments paused for 3 ‚Äď 6 Months

‚ÄĘ Home Loan & Business Loan Repayments switched to Interest Only

‚ÄĘ Pausing Repayments on Credit Cards, Car Loans & Personal Loans

Frequently Asked Questions

Q: How can I apply for Financial Assistance ?

A: Contact your bank directly via telephone or you can apply online via your Internet Banking Platform.

Q: Can DPF Mortgage Specialists provide a list of the banks contact telephone numbers & links for online requests for financial assistance ?

A: Yes ‚Ķ Below is the list of the banks contact details to request financial assistance 

Q: Will the bank continue to charge interest on my Home Loan / Business Loan during the repayment holiday ?

A: Yes … Banks may extend the loan term to accommodate the interest or may require other arrangements (Please check with your bank).

Q: Will asking for Financial Assistance have a negative effect on my Credit Score ?

A: The banks acknowledge the Pandemic is outside the borrowers control & have advised a request for financial assistance will NOT have a negative impact on your credit history if you who make arrangements with your bank and remain with these arrangements.

Please be assured the DPF Mortgage Specialists team are here to help you as now, more than ever, we know our clients need to have access to experienced specialists who can provide them with the information they need and source the best options to help them through these challenging times.

If you have any questions or require any assistance please do not hesitate to call or click on CONTACT US

Stay safe & well.

BankLink for Online Request FormTelephone
CBACBA Online Request13 30 95
WestpacWestpac Online Request13 20 32
NABNAB Online Request1300 683 106
ANZANZ Online Request1800 252 845
Macquarie Macquarie Online Request1300 363 330
BankWestBankWest Online Request1300 769 173
St GeorgeSt George Online Request1300 303 110
SuncorpN/A13 11 55
HeritageN/A13 14 22
INGN/A1300 349 166
Bank AustraliaN/A13 28 88
BOQN/A1300 557 272
CitibankCitibank Online Request1800 722 879
ME BankN/A13 15 63
My StateN/A13 80 01
QBankN/A13 77 28
Teachers MutualN/A1800 862 265

Did your bank pass on the full 0.50% RBA rate cuts in June & July ???

July 5, 2019 in Insider Tips, Latest News, Rate Cuts


Many banks were quick to advertise & announce how good they were to pass on the full 0.25% p.a. RBA rate cut in June 2019.

Not surprisingly many of these same banks were making far less noise when they held back from passing on the full 0.25% p.a. rate cut announced by the RBA in July 2019. (i.e. total 0.50% rate cut over 2 months).

Below is a list of the  Banks & their combined interest rate reductions for the months of June and July 2019.




Rate Reduction June:


Rate Reduction July:



Macquarie 0.25% p.a. 0.20% p.a. 0.45% p.a.
ING 0.25% p.a. 0.20% p.a. 0.45% p.a.
Auswide Bank 0.25% p.a. 0.25% p.a. 0.50%p.a.
ME Bank 0.25% p.a. 0.15% p.a. 0.40% p.a.
AMP Bank 0.25% p.a. TBA  
CBA 0.25% p.a. 0.19% p.a. 0.44% p.a.
BankWest 0.25% p.a. 0.19% p.a. 0.44% p.a.
NAB 0.25% p.a. 0.19% p.a. 0.44% p.a.
Bank Australia 0.25% p.a. 0.16% p.a. 0.41% p.a.
Bank of Qld 0.25% p.a. 0.15% p.a. 0.40% p.a.
AFG 0.25% p.a. Pending  
Citibank 0.25% p.a. Pending  
IMB Bank 0.25% p.a. Pending  
RACQ 0.25% p.a. 0.25% p.a. 0.50% p.a.
Pepper 0.25% p.a. Pending  
Westpac 0.20% p.a. 0.20% p.a. 0.40% p.a.
St George 0.20% p.a. 0.20% p.a. 0.40% p.a.
RAMS 0.20% p.a. 0.20% p.a. 0.40% p.a.
Bendigo Bank 0.20% p.a. Pending  
Suncorp 0.20% p.a. 0.19% p.a. 0.39% p.a.
Heritage 0.20% p.a. TBA  
ANZ 0.18% p.a. 0.25% p.a. 0.43% p.a.
CUA 0.15% p.a. 0.17% p.a. 0.22% p.a.

Down they go yet again !!!

July 2, 2019 in Insider Tips, Latest News, Rate Cuts


The predictions of many of Australia’s Senior Economists were confirmed this afternoon as the Reserve Bank voted to reduce the Official Cash Rate yet again to an amazingly low 1.00%.

The Federal Treasurer (Josh Frydenberg) has already commenced his efforts to encourage the banks to pass on this additional 0.25% p.a. rate cut in full.

Is your bank charging you more than they need to ???



Home Loan 2.99% p.a. – Fixed for 3 Years

June 27, 2019 in Insider Tips, Latest News, Rate Cuts


Banks are in a frenzy to compete for new Home Loans with banks offering Home Loan Interest Rates as low as 2.99% Fixed for 3 Years.

“CONTACT US” is you would like to take advantage of this record low interest rate.


(CR 4.19%)

Special Low Rates for First Home Buyers . . .

June 12, 2019 in Insider Tips, Latest News, Rate Cuts


A Special 5 Year Fixed Rate of only 3.49% p.a. is currently available for First Home Buyers … WOW !!!

This will provide¬†FHB’s with the confidence of knowing they have secured an incredibly low rate which cannot increase for the first 5 years of their Home Loan.

Not only this, but FHB’s¬†can¬†make additional repayments of up to $30,000.00 to reduce their loan balance & can also redraw¬†these additional repayments if they need to have access to these funds in the future.

Click on “CONTACT US” or call 07 5527 4744 to talk with our Mortgage Specialists

We absolutely love saving you $$$


(CR 4.63%)