Shop 9, Albert Centre
Nerang (Cnr Ferry & Cotton St)
QLD Australia 4211
E-mail: mail@dpfinance.com.au
Telephone: 07 5527 4744
DPF Mortgage Specialists endeavour to resolve all our customer’s concerns in the most considerate and direct manner, sometimes you may need to be referred to a dispute resolution scheme, which is external to our organisation. Therefore, if you are not completely satisfied with our service and complaint management please direct your Questions to the External Dispute resolution scheme listed below (the external dispute resolution process is available to you, at no cost).
Australian Financial Complaints Authority
GPO Box 3, Melbourne Vic 3001
Phone 1800 931 678
Email: info@afca.org.au Web: www.afca.org.au
DPF Mortgage Specialists – Australian Credit Licence Number 387730